Funktion Australia Pty Ltd (ABN 15 158 340 642) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Last updated: June 2026
1. Who We Are
Funktion Australia Pty Ltd supplies thermal printers, labelling systems, barcode scanners, and related consumables and services to businesses across Australia.
Phone: 1300 386 584 | Email: sales@funktionaustralia.com.au | Web: www.funktioncoding.com.au
2. What Personal Information We Collect
We may collect your name, business name, and contact details; billing and shipping addresses; payment information (processed securely — we do not store full card details); order history and product preferences; communications you send us; and website usage data including IP address and pages visited (via cookies and analytics).
3. How We Collect Personal Information
We collect information when you place an order or request a quote, create an account, contact us by email or phone, subscribe to our newsletter, or browse our website via cookies.
4. How We Use Your Personal Information
We use your information to process and fulfil orders, send confirmations and shipping updates, respond to enquiries, send marketing communications where you have opted in, improve our website, and comply with legal obligations.
5. Disclosure of Personal Information
We do not sell or rent your personal information. We may share it with our platform providers (including BigCommerce), email marketing platforms, payment processors, courier companies, and our accountants or legal advisors where required. All third parties are required to handle your information in accordance with applicable privacy laws.
6. Storage and Security
Your information is stored securely on servers used by our platform and service providers. We take reasonable steps to protect it from misuse, loss, and unauthorised access. No data transmission over the internet can be guaranteed as completely secure.
7. Cookies
Our website uses cookies to improve your browsing experience and collect analytics data. Cookies may be set by us or third-party services such as Google Analytics. You can control or disable cookies through your browser settings, though this may affect website functionality.
8. Marketing Communications
If you have opted in to receive marketing emails, you can unsubscribe at any time via the unsubscribe link in any email or by contacting sales@funktionaustralia.com.au. We comply with the Spam Act 2003 (Cth).
9. Your Rights
You have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing at any time. Contact us at sales@funktionaustralia.com.au or 1300 386 584.
10. Complaints
If you believe we have breached the Australian Privacy Principles, contact us at sales@funktionaustralia.com.au. We will respond within 30 days. If unsatisfied, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
12. Contact Us
Funktion Australia Pty Ltd | 29/107 Wells Road, Chelsea Heights VIC 3196 | Phone: 1300 386 584 | Email: sales@funktionaustralia.com.au